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	<title>Comments for Hal&#039;s (Im)Perfect Vision</title>
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	<link>http://hal2020.com</link>
	<description>Comments about the state of the technology world and its future</description>
	<lastBuildDate>Wed, 22 May 2013 18:47:09 +0000</lastBuildDate>
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		<title>Comment on The Windows Phone App Problem by Just Some Guy</title>
		<link>http://hal2020.com/2013/05/13/the-windows-phone-app-problem/#comment-9159</link>
		<dc:creator><![CDATA[Just Some Guy]]></dc:creator>
		<pubDate>Wed, 22 May 2013 18:47:09 +0000</pubDate>
		<guid isPermaLink="false">http://hal2020.com/?p=1467#comment-9159</guid>
		<description><![CDATA[Disclosure: I&#039;m a huge fan of Windows Phone -- it&#039;s a joy to use in a way that my iPhone or various Android devices never were. I have had a Lumia 900 and now a 920, and I seriously love both phones. I&#039;m always a little puzzled at people trying to argue that &quot;apps don&#039;t matter&quot;, though. What&#039;s the end-game of this argument? If you &quot;win&quot; and we all agree...does Windows Phone magically break 5% US market share? Clearly, apps DO matter to a LOT of people. 

I think Hal&#039;s category-based approach to app store maturity useful because WP actually does okay in the &quot;top 25&quot; discussion. I&#039;m not an Instagram user, but most of the other &quot;biggies&quot; are there for me. The ONLY thing that still makes me consider jumping ship is that neither of the banks I use offer WP apps. Back when I travelled a lot for work, I wouldn’t have considered a platform without a Delta app. The convenience these things bring to life is a big return on the non-trivial investment we make in smartphones.

My partner works for a large firm that serves military folks (among others). Because their customers are deployed across the world, they have an aggressive mobile strategy. They have apps for iOS, Android and WP with very rich feature sets including things you can&#039;t do on the web, and they work hard to maintain feature parity among platforms. Currently, that means moving their WP app to WP8…but instead, they&#039;re looking at the numbers and considering dropping the platform. Why? Because for consumer-facing enterprises like banks or airlines, this stuff isn&#039;t cheap. The company&#039;s WP app isn&#039;t hacked up by one or two devs -- there are teams of developers, projects with project managers, server-side architectures and APIs, complex business/regulatory/security requirements, testers, multiple tiers of dev/testing/staging/QA/production environments to maintain, etc., etc. From their point of view, the WP app is only buying them the satisfaction of a small handful of customers, so they reasonably wonder if the platform is worth further investment.

It&#039;s not really fair that MS has to prime the pump for such a great OS, but they were late to market and need to get a virtuous cycle going: either new apps attracting new users or vice versa. If not, a vicious cycle of platform abandonment will eventually set in, because creating and maintaining apps isn&#039;t free or even cheap for most businesses of any real scale. Yelp and Wordpress can get away with half-assed WP apps, but real-world businesses with paying customers generally can&#039;t.]]></description>
		<content:encoded><![CDATA[<p>Disclosure: I&#8217;m a huge fan of Windows Phone &#8212; it&#8217;s a joy to use in a way that my iPhone or various Android devices never were. I have had a Lumia 900 and now a 920, and I seriously love both phones. I&#8217;m always a little puzzled at people trying to argue that &#8220;apps don&#8217;t matter&#8221;, though. What&#8217;s the end-game of this argument? If you &#8220;win&#8221; and we all agree&#8230;does Windows Phone magically break 5% US market share? Clearly, apps DO matter to a LOT of people. </p>
<p>I think Hal&#8217;s category-based approach to app store maturity useful because WP actually does okay in the &#8220;top 25&#8243; discussion. I&#8217;m not an Instagram user, but most of the other &#8220;biggies&#8221; are there for me. The ONLY thing that still makes me consider jumping ship is that neither of the banks I use offer WP apps. Back when I travelled a lot for work, I wouldn’t have considered a platform without a Delta app. The convenience these things bring to life is a big return on the non-trivial investment we make in smartphones.</p>
<p>My partner works for a large firm that serves military folks (among others). Because their customers are deployed across the world, they have an aggressive mobile strategy. They have apps for iOS, Android and WP with very rich feature sets including things you can&#8217;t do on the web, and they work hard to maintain feature parity among platforms. Currently, that means moving their WP app to WP8…but instead, they&#8217;re looking at the numbers and considering dropping the platform. Why? Because for consumer-facing enterprises like banks or airlines, this stuff isn&#8217;t cheap. The company&#8217;s WP app isn&#8217;t hacked up by one or two devs &#8212; there are teams of developers, projects with project managers, server-side architectures and APIs, complex business/regulatory/security requirements, testers, multiple tiers of dev/testing/staging/QA/production environments to maintain, etc., etc. From their point of view, the WP app is only buying them the satisfaction of a small handful of customers, so they reasonably wonder if the platform is worth further investment.</p>
<p>It&#8217;s not really fair that MS has to prime the pump for such a great OS, but they were late to market and need to get a virtuous cycle going: either new apps attracting new users or vice versa. If not, a vicious cycle of platform abandonment will eventually set in, because creating and maintaining apps isn&#8217;t free or even cheap for most businesses of any real scale. Yelp and WordPress can get away with half-assed WP apps, but real-world businesses with paying customers generally can&#8217;t.</p>
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		<title>Comment on The Windows Phone App Problem by vangrieg</title>
		<link>http://hal2020.com/2013/05/13/the-windows-phone-app-problem/#comment-9118</link>
		<dc:creator><![CDATA[vangrieg]]></dc:creator>
		<pubDate>Thu, 16 May 2013 14:56:19 +0000</pubDate>
		<guid isPermaLink="false">http://hal2020.com/?p=1467#comment-9118</guid>
		<description><![CDATA[Where I live there share is, or close to, double digits. Like I said earlier, there are government and municipal apps available, so this area isn&#039;t bad. Banks - not so good, but then banks&#039; web apps do everything mobile apps do, and there&#039;s no such thing as check deposits. Airlines - not sure, but there are apps that let you buy and search tickets, monitor delays and gate changes, etc. Restaurant and movie finders and such are there. Also many e-commerce apps are available. So I&#039;m not sure the situation is dramatically different, but I don&#039;t see it as a disaster for sure. And more importantly, people who buy Windows Phones here (and I happen to see quite a few of them around) don&#039;t mention that as a big problem either. 

I don&#039;t think it&#039;s a matter of a certain threshold so much as perception of momentum and importance of the platform. That depends on whether people see more Windows Phones around them (which they do here), media narrative (i.e. whether there&#039;s constant whining about apps or not), sales reps attitude, abundance or lack of ads etc. - interconnected things that also affect consumers. 

Overall I&#039;d say that the situation is better everywhere outside the US. Mostly because of less distortion caused by carriers.]]></description>
		<content:encoded><![CDATA[<p>Where I live there share is, or close to, double digits. Like I said earlier, there are government and municipal apps available, so this area isn&#8217;t bad. Banks &#8211; not so good, but then banks&#8217; web apps do everything mobile apps do, and there&#8217;s no such thing as check deposits. Airlines &#8211; not sure, but there are apps that let you buy and search tickets, monitor delays and gate changes, etc. Restaurant and movie finders and such are there. Also many e-commerce apps are available. So I&#8217;m not sure the situation is dramatically different, but I don&#8217;t see it as a disaster for sure. And more importantly, people who buy Windows Phones here (and I happen to see quite a few of them around) don&#8217;t mention that as a big problem either. </p>
<p>I don&#8217;t think it&#8217;s a matter of a certain threshold so much as perception of momentum and importance of the platform. That depends on whether people see more Windows Phones around them (which they do here), media narrative (i.e. whether there&#8217;s constant whining about apps or not), sales reps attitude, abundance or lack of ads etc. &#8211; interconnected things that also affect consumers. </p>
<p>Overall I&#8217;d say that the situation is better everywhere outside the US. Mostly because of less distortion caused by carriers.</p>
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		<title>Comment on The Windows Phone App Problem by Bob - Former DECie</title>
		<link>http://hal2020.com/2013/05/13/the-windows-phone-app-problem/#comment-9105</link>
		<dc:creator><![CDATA[Bob - Former DECie]]></dc:creator>
		<pubDate>Wed, 15 May 2013 18:35:23 +0000</pubDate>
		<guid isPermaLink="false">http://hal2020.com/?p=1467#comment-9105</guid>
		<description><![CDATA[Many credit unions do not develop their own web sites and phone apps. They pay a fee to use customized web sites and phone apps. When the companies that sell these packages decide to develop apps for the WP platform, you will suddenly see a whole bunch of credit unions offering WP apps. Smaller ones will probably wait until they see enough traffic on their web sites coming from WP handsets before they spend the money to make the apps available to their WP customers.
It&#039;s similar to the way large banks handle their back office systems. They buy/rent packages from one of a few large vendors rather than developing their own because they want someone to point a finger at and sue if something goes wrong.]]></description>
		<content:encoded><![CDATA[<p>Many credit unions do not develop their own web sites and phone apps. They pay a fee to use customized web sites and phone apps. When the companies that sell these packages decide to develop apps for the WP platform, you will suddenly see a whole bunch of credit unions offering WP apps. Smaller ones will probably wait until they see enough traffic on their web sites coming from WP handsets before they spend the money to make the apps available to their WP customers.<br />
It&#8217;s similar to the way large banks handle their back office systems. They buy/rent packages from one of a few large vendors rather than developing their own because they want someone to point a finger at and sue if something goes wrong.</p>
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		<title>Comment on The Windows Phone App Problem by franksz</title>
		<link>http://hal2020.com/2013/05/13/the-windows-phone-app-problem/#comment-9102</link>
		<dc:creator><![CDATA[franksz]]></dc:creator>
		<pubDate>Wed, 15 May 2013 11:52:30 +0000</pubDate>
		<guid isPermaLink="false">http://hal2020.com/?p=1467#comment-9102</guid>
		<description><![CDATA[If you google for the interview with the LinkedIn guy about html5 vs native (I don&#039;t have the link handy), he talks about why at the last minute they switched from HTML5 to native apps development for mobile LinkedIN. The interesting thing is that the reasons he gave were more down to weak development tools, diagnostics tools for debugging live problems and so on. He complained that the tooling ecosystem wasn&#039;t ready.]]></description>
		<content:encoded><![CDATA[<p>If you google for the interview with the LinkedIn guy about html5 vs native (I don&#8217;t have the link handy), he talks about why at the last minute they switched from HTML5 to native apps development for mobile LinkedIN. The interesting thing is that the reasons he gave were more down to weak development tools, diagnostics tools for debugging live problems and so on. He complained that the tooling ecosystem wasn&#8217;t ready.</p>
]]></content:encoded>
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	<item>
		<title>Comment on The Windows Phone App Problem by Jimmy Fallon (@JimmyFal)</title>
		<link>http://hal2020.com/2013/05/13/the-windows-phone-app-problem/#comment-9101</link>
		<dc:creator><![CDATA[Jimmy Fallon (@JimmyFal)]]></dc:creator>
		<pubDate>Wed, 15 May 2013 11:47:09 +0000</pubDate>
		<guid isPermaLink="false">http://hal2020.com/?p=1467#comment-9101</guid>
		<description><![CDATA[&quot;if HTML5 is going to be the next big thing &quot;

I&#039;m not a developer, but I have been listening in on these type of conversations a long time, the HTML 5 thing reminds me of when I was a kid, and they used to say we would all be on the metric system when I got older. 

Wasn&#039;t that even in Apples original plan for the iPhone, to have everything be web based applications, not apps? Is html 5 hard to develop for? Where are all these html 5 advances I have been hearing were supposed to happen in 5 years, like 5 years ago? Why did Facebook give up on developing their app in html 5, is it difficult? I&#039;m only asking because I really don&#039;t know.]]></description>
		<content:encoded><![CDATA[<p>&#8220;if HTML5 is going to be the next big thing &#8221;</p>
<p>I&#8217;m not a developer, but I have been listening in on these type of conversations a long time, the HTML 5 thing reminds me of when I was a kid, and they used to say we would all be on the metric system when I got older. </p>
<p>Wasn&#8217;t that even in Apples original plan for the iPhone, to have everything be web based applications, not apps? Is html 5 hard to develop for? Where are all these html 5 advances I have been hearing were supposed to happen in 5 years, like 5 years ago? Why did Facebook give up on developing their app in html 5, is it difficult? I&#8217;m only asking because I really don&#8217;t know.</p>
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		<title>Comment on The Windows Phone App Problem by Aryeh Goretsky</title>
		<link>http://hal2020.com/2013/05/13/the-windows-phone-app-problem/#comment-9099</link>
		<dc:creator><![CDATA[Aryeh Goretsky]]></dc:creator>
		<pubDate>Wed, 15 May 2013 09:06:49 +0000</pubDate>
		<guid isPermaLink="false">http://hal2020.com/?p=1467#comment-9099</guid>
		<description><![CDATA[Hello Dr. Berenson,

Your comparison of business exec/road warrior targeted apps made for very interesting reading, as have the comments and your replies.  It seems like there was a bit of a bias towards the North American market.  Did it make a difference if you looked at these kind of apps available in other regions of the world?

Also, did you you initially look at any other categories such as games, streaming media, social media and/or messaging at any point?  While these might be more consumer-focused than business-focused categories, it would be interesting to see what sort of discrepancies this approach showed.

Regards,

Aryeh Goretsky]]></description>
		<content:encoded><![CDATA[<p>Hello Dr. Berenson,</p>
<p>Your comparison of business exec/road warrior targeted apps made for very interesting reading, as have the comments and your replies.  It seems like there was a bit of a bias towards the North American market.  Did it make a difference if you looked at these kind of apps available in other regions of the world?</p>
<p>Also, did you you initially look at any other categories such as games, streaming media, social media and/or messaging at any point?  While these might be more consumer-focused than business-focused categories, it would be interesting to see what sort of discrepancies this approach showed.</p>
<p>Regards,</p>
<p>Aryeh Goretsky</p>
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		<title>Comment on The Windows Phone App Problem by franksz</title>
		<link>http://hal2020.com/2013/05/13/the-windows-phone-app-problem/#comment-9097</link>
		<dc:creator><![CDATA[franksz]]></dc:creator>
		<pubDate>Wed, 15 May 2013 06:27:53 +0000</pubDate>
		<guid isPermaLink="false">http://hal2020.com/?p=1467#comment-9097</guid>
		<description><![CDATA[This is the strange thing though. Why is it that a large company like a credit union would choose to ignore say 5%  of its customers? The only explanation I can think of is that nobody really cares that much about the apps, and the only obvious reason I can see is that the web pages take care of things. 
That&#039;s another thing...if HTML5 is going to be the next big thing when it comes to UIs, displacing other UI technologies, then what is the case for apps in the future at all, if we&#039;re not talking about video games?]]></description>
		<content:encoded><![CDATA[<p>This is the strange thing though. Why is it that a large company like a credit union would choose to ignore say 5%  of its customers? The only explanation I can think of is that nobody really cares that much about the apps, and the only obvious reason I can see is that the web pages take care of things.<br />
That&#8217;s another thing&#8230;if HTML5 is going to be the next big thing when it comes to UIs, displacing other UI technologies, then what is the case for apps in the future at all, if we&#8217;re not talking about video games?</p>
]]></content:encoded>
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		<title>Comment on The Windows Phone App Problem by halberenson</title>
		<link>http://hal2020.com/2013/05/13/the-windows-phone-app-problem/#comment-9088</link>
		<dc:creator><![CDATA[halberenson]]></dc:creator>
		<pubDate>Wed, 15 May 2013 02:26:28 +0000</pubDate>
		<guid isPermaLink="false">http://hal2020.com/?p=1467#comment-9088</guid>
		<description><![CDATA[You named the 3 US airlines I referred to. No additional homework required.]]></description>
		<content:encoded><![CDATA[<p>You named the 3 US airlines I referred to. No additional homework required.</p>
]]></content:encoded>
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		<title>Comment on The Windows Phone App Problem by ruslan</title>
		<link>http://hal2020.com/2013/05/13/the-windows-phone-app-problem/#comment-9083</link>
		<dc:creator><![CDATA[ruslan]]></dc:creator>
		<pubDate>Wed, 15 May 2013 02:00:46 +0000</pubDate>
		<guid isPermaLink="false">http://hal2020.com/?p=1467#comment-9083</guid>
		<description><![CDATA[Hey... How about American Airlines, Delta, United, Swiss and....? There are apps for Windows Phone.. Just do your homework better...]]></description>
		<content:encoded><![CDATA[<p>Hey&#8230; How about American Airlines, Delta, United, Swiss and&#8230;.? There are apps for Windows Phone.. Just do your homework better&#8230;</p>
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		<title>Comment on The Windows Phone App Problem by halberenson</title>
		<link>http://hal2020.com/2013/05/13/the-windows-phone-app-problem/#comment-9077</link>
		<dc:creator><![CDATA[halberenson]]></dc:creator>
		<pubDate>Tue, 14 May 2013 22:03:18 +0000</pubDate>
		<guid isPermaLink="false">http://hal2020.com/?p=1467#comment-9077</guid>
		<description><![CDATA[yes, SL is just part of the.bigger .NET effort.]]></description>
		<content:encoded><![CDATA[<p>yes, SL is just part of the.bigger .NET effort.</p>
]]></content:encoded>
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